Careers

 

Job Title: Technology Analyst

Working with the Business Information Specialist, the Technology Analyst will be responsible for Foundation’s technology platforms and innovation, to improve the Foundation’s technological enablement. The TA will be responsible for driving adoption of Foundation’s technology, troubleshooting and managing the technical functions of the various platforms. The TA will also generate usage data and reports from the platforms and share this will the BIS for further analysis.

Responsibilities:

    • Manages TEF technology platforms, including the Application Platform, Document Management System, Mentoring & Learning Platform and TEF Hub
    • Drives internal adoption of TEF platforms and works with MCC in driving external adoption of platforms
    • Monitors usage and activity on TEF platforms and provides usage reports to the BIS
    • Troubleshoots for internal and external users of the TEF platforms
    • Documents user guides on all TEF platforms for internal and external audience
    • Develops reports and insights from usage data on TEF platforms
    • Provides support to technical issues of TEF Entrepreneurs, Applicants, Mentors and internal stakeholders, on various TEF platforms
    • Manages modification and innovation process of all TEF Technology
    • Converts client requests (from internal TEF stakeholders) to technical-speak for engagement with technical vendors.

    Skills/Attributes

    • High attention to details
    • Analytical skills
    • Problem solving skills
    • Customer care skills

     

    Requirements

    • A University degree in a computer science or quantitative field
    • Experience with MS Office applications and information technology
    • Experience with HTML, SQL and knowledge of current technologies
    • Logical thinker, strong analytical skills and problem-solving abilities
    • Good interpersonal and customer care skills
    • Attention to detail
Apply here